Cornish Retreats is a small locally based, family run holiday property lettings agency.

Why us?

	Professional and friendly service.
	Free advice and property evaluation.
	Very competitive rates.

We offer you a professional, friendly service on an 'advertising and bookings only’ basis. The cleaning, maintenance, changeovers etc. will remain in your control.**

We will maintain contact with the customer from the initial enquiry, to confirming reservations, collecting security deposits and payments through to returning deposits, sorting out any cancellations etc.

Our responsibility to you, the owner:

Advertising

We will:

	Take professional photos for the advertising.
	Ensure a professional and accurate property description.
	Provide a detailed and informative description of the area in which your property is situated.
	Provide a suggested tariff for the rental periods.
	Provide your property with a complete webpage on a website with proven outstanding booking results and guaranteed excellent results within internet search engines.
	Provide a webpage within the Cornish Retreats website.

Bookings

We will:

	Ensure a prompt response to all booking enquiries by return email or telephone call and because we are a home based company, we are available day and evening.
	Take reservations, send written confirmations and request all payments and security deposits.
	Inform you immediately of each confirmed booking (either via email or telephone - whichever you prefer) and send you booking details and payment within 7 days of receipt.
	Liaise with your housekeeper / cleaning company (if applicable)  to ensure that they remain fully informed at all times of bookings / changeovers
	Ensure customers have necessary information regarding your property i.e. booking conditions, directions etc.
	Return all security deposits to customer.
	Monitor response, customer feedback and general change in tourism trends to ensure accurate descriptions and advertising campaigns are maintained.

Please contact us and we will be happy to discuss your specific requirements.